Managed Service & Support

We provide cost effective but high-quality managed services and support options to ensure you realise value from your move to Amazon Connect.

We make ongoing support highly proficient but also cost effective.

You don’t need to build internal Amazon Connect expertise if you don’t want to, just rely on us.

We leverage advanced monitoring tools and our combined Philippines and Australian team to a provide reliable and efficient managed service.

Our support hub leverages our deep sector and technical knowledge, powered by genAI ,to provide a self-help portal for your team.

We offer a 24/7 ticket-based support portal that ensures you can access our expert team whenever you need them.

Our team are available to help extend and configure your system as your business and CX needs evolve.