Welcome to Contacx
Advanced CX, Simplified.
We are your partner for delivering amazing business and customer experiences with Amazon Connect.
Advanced CX
We apply deep CX, contact centre and technical experience to your unique business to deliver exceptional outcomes.
Spend Optimised
Through innovative automation and deep experience, we deliver highly effective yet lean Amazon Connect implementation services with optimised ongoing run costs.
Cloud-Centric
We leverage AWS native services wherever possible, reducing complexity and third party reliance whilst ensuring the ability to rapidly implement future AWS innovation.
Value Realisation
We offer a full managed services and business support option as well as ongoing, on-demand support to extend and enhance your solution.
Our Insights Report details
Connect's
Our Amazon Connect Insights Guide will help any business understand the benefits and risks from moving to Connect and help navigate a pathway to having a next generation contact centre.
Independent insights
Amazon Connect benefits
Deployment risks
Picking the right partner
We will help you deliver the
best customer experience.
We have built and deployed dozens of Amazon Connect instances and can refine a solution fit for your business.
Optimised base deployment
We will deploy an optimised initial architecture that is easily extendable.
Efficient and effective
Our light weight approach ensures minimised costs and rapid ability to extend and innovate.
